Extensions for Major CRM Applications

SnapLogic dramatically simplifies data integration with CRM applications. We offer Extensions for leading applications such as Salesforce.com and SugarCRM. For more information, click here.

MindTouch Deki for CRM Collaboration

A Collaborative Workspace and Dashboard that Provides a 360 Degree View of Customers

SnapLogic feeds data from distributed business systems into the Deki for CRM collaborative workspace.

Deki for CRM extends leading CRM applications to provide a more complete, up-to-date view of the customer. Deki for CRM adds a collaborative workspace and reporting dashboard to CRM applications, enabling sales, marketing, and support team members to share information, to view live customer data from both CRM and non-CRM sources, and ultimately to interact more productively and profitably with customers.

Deki for CRM is a solution built on MindTouch Deki Enterprise Server and the SnapLogic open source data integration framework and SnapLogic Solution Packs for SugarCRM and Salesforce.com. The solution provides sales and marketing professionals a dashboard of dynamic reports within their CRM application by pulling relevant data from a variety of backend applications and online Web services. Using Deki for CRM, these professionals can quickly and easily create and collaborate on dynamic reports and mashups, accessing vital customer information in Salesforce.com and SugarCRM without the need for advanced SOAP Web services programming.

CRM systems have become essential for modern businesses, but users often require data from other applications and data sources in order to properly handle leads, manage large accounts, and coordinate a strategy to win new business. Moreover, business success often relies upon collaboration, especially within sales teams and across organizations. Deki for CRM creates a more dynamic workflow as employees share expertise across the silos of the company and achieve higher efficiency as independent systems are mashed up in a centralized space. The result is improved company-wide visibility into projects, people and products.

Deki for CRM offers a wiki-based collaborative interface to an industry-leading Web-oriented platform. It enables unparalleled customer-centric collaboration using SnapLogic data pipelines from CRM applications such as SugarCRM and Salesforce.com, and other enterprise data sources such as external financial systems, product databases, and order processing systems. Deki for CRM eliminates the need for complex programming, while giving business users just the data they need to accelerate sales.

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