Onboarding contingent workers: Can your HR processes handle it?

Nada-headshotIt’s not just Lyft drivers and TaskRabbit taskers. Contingent workers — workers who are part-time, temporary, or often both — form a rapidly growing proportion of the overall US workforce:

  • 17% of the US workforce in 1989[1]
  • 36% in 2015[2]
  • Projected 43% by 2020[3]

Contingent workers, the cornerstone of the Gig Economy, have been the subject of countless headlines and conversations for several years. But while picking up a few bucks on the weekends driving for Uber is now mainstream, the companies that hire contingent workers still struggle with how to on- and off-board them efficiently. In an age when every moment of productivity counts, onboarding processes that are slowed by legacy systems present a significant drag on revenues and profitability.

Catching the productivity thief: poor integration

Take, for example, a venerable national restaurant chain on a hot streak of growth. To handle increased demand, more cooks needed be hired — in the midst of a national shortage of cooks. In the face of this dire shortage, literally every moment of productivity counted at the restaurant chain. To onboard new cooks in moments, not hours or days, the restaurant chain’s CIO embarked on a cloud-first strategy, intent on automating key HR processes and reducing costs. The company deployed Workday Human Capital Management (HCM) and ServiceNow, and set out to integrate the cloud applications with legacy on-premise Oracle applications using Informatica PowerCenter.

Several months into a proof of concept (POC) exercise, the project stalled due to the complexity, expense and slowness of the integration process.

SnapLogic speeds integration — and business results

Recognizing that a radically different integrated business solutions were needed, the restaurant chain chose the SnapLogic Enterprise Integration Cloud to accelerate its transition. Here, the company’s goal was twofold:

  • Automate critical current and future workflows, such as employee on- and off-boarding, across Workday, Oracle applications and multiple point solutions. This comprised:
    • Onboarding cooks quickly and getting these new employees productive as fast as possible, having enrolled them in applicable benefits programs, provisioned uniforms and automated other new-employee actions.
    • Off-boarding departing employees as quickly as possible to reduce risk to the company.
  • Reduce the complexity and cost of the initial integrations, as well as their maintenance.

Using SnapLogic, the restaurant chain achieved all of its goals. It completed the complex Workday integration project in a matter of days, a dramatic contrast to its protracted, unsuccessful Informatica PowerCenter POC initiative.

With SnapLogic integration Snaps in place, and new Snaps easily added, the restaurant chain has a flexible foundation to handle future data and process integrations with speed and ease. And, because the Workday integration was executed at a fraction of the time and cost of using Informatica PowerCenter, SnapLogic was a direct catalyst to the restaurant chain achieving its digital transformation goals.

The SnapLogic Enterprise Integration Cloud, a self-service integration platform, makes it fast and easy to connect data, applications and devices. In doing so, SnapLogic eliminates business silos and technology bottlenecks, helping companies of all kinds to more efficiently manage their contingent workforces.

Bonus: reduce the cost of Workday integrations by up to 90% 

Find out how SnapLogic can accelerate the integration of Workday applications into enterprise environments, reducing associated time and costs by up to 90%. Register today for the webcast “How rapid Workday integration drives digital transformation.”

 

Nada daVeiga is VP Worldwide Pre-Sales, Customer Success, and Professional Services at SnapLogic. Follow her on Twitter @nrdaveiga.

 

[1] Source: U.S. Bureau of Labor Statistics, via Intuit

[2] Source: U.S. Bureau of Labor Statistics and U.S. Census, via Intuit

[3] Source: Intuit Contingent Workforce Forecast 2015