We went to the Web 2.0 Expo in New York yesterday and it was a big success. John, Bob and Sarah (from MindTouch) handled the event for us. We just announced Deki CRM and it was a huge hit. We kicked off our partnership with MindTouch and got lots of great press coverage . The reaction was pretty universal: Why hasn’t anyone done that before?
Well, the reason is that it’s hard. CRM is hard all by itself. It’s unlikely that a best of breed CRM solution will also be a best of breed colloboration platform. Likewise, colloboration and enterprise integration are different areas as well, so you know when you bring together best of breed CRM, colloboration and integration the results is going to be pretty impressive.
You can see Deki for CRM in action here.