Automating
Support Ticket Creation and Lifecycle Management

Customize service desk automations that boost performance and customer satisfaction

Automation That Streamlines Sales

A simple request here. A simple request there. Although they may be simple, individual interrupts to your service desk start to accumulate and really add up. Moreover, the simple act of creating a support ticket, if not properly executed can be a time waster–especially if support tickets lack the necessary details to properly route the ticket. Poorly routed tickets also translates into delayed responses, leading less than optimal, if not poor, customer service.

One of the many diverse benefits of SnapLogic’s Intelligent Integration is that as conditional logic is created to move data amongst applications, so too, logic can be applied to automatically handle errors. This saves an enormous amount of time by not burdening your help. Likewise, custom support ticket creation applications can be designed, developed and automated. Automated support ticket creation improves the quality of service provided to customers and enables your support teams and service desks accomplish more within limited budgets.

Transform Your Support Ticket Creation and Lifecycle Management With Smarter Automation

Streamline processes, and launch automated workflows in minutes, not days.

Building the Automated Enterprise

Learn how intelligent automation connects your enterprise and unlocks the power of your applications and data.

Design an Automated Workflow For Every Stage of the Customer Lifecycle

Customer Onboarding

Deliver exceptional customer experiences to improve your bottom line

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Customer Offboarding

Avoid wasted resources and save costs

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Order to Cash

Accelerate account receivables

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Additional Resources

GET THE REPORT

The Forrester Consulting Total Economic Impact™ of SnapLogic


GET THE EBOOK

Building the Automated Enterprise


DOWNLOAD CASE STUDY

How Route Connected Multiple Applications to Harness the Power of Their Customer Data


All Your Support Ticket Creation and Lifecycle Management Apps, All Working Together

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