Disconnected data is a drag on innovation

By Scott Behles

What do you consider to be a business’ most valuable asset? Is it the cash it holds? Product inventory? Property perhaps? In the pre-internet age, these traditional assets may have supported businesses and could be easily accounted for on an organization’s balance sheet, but the lifeblood of the 21st-century organization is, without question, data.

Whether it’s customer data, financial data, or increasingly machine data, the insights that can be gleaned from an organization’s data repository are invaluable in developing new products and services, deciding the future roadmap for a business, and gaining competitive advantage.

But are businesses taking full advantage of the data at their fingertips? Particularly in larger enterprises with multiple departments, global offices, and disparate IT systems, data often remains relegated to the department that is considered its primary owner. The finance department handles the accounting data while customer data stays with the marketing and sales teams, for instance.

It’s an antiquated way of handling things, and one that means company leaders and other business decision makers rarely see the full picture of what’s going on across the organization, leading to stifled innovation, unforeseen market threats, and missed opportunities.

Convincing business leaders that this is a serious problem can be a tough sell though. Unless you can assign a dollar figure to how significantly disconnected data is negatively impacting a business, you’ll likely not get much of a reaction.

Thankfully, our new Disconnected Data research has done just that.

We surveyed 500 businesses users and IT decision makers in large businesses across the US and UK and found that the wasted time and resources, duplication of work, and missed opportunities caused by disconnected data is collectively costing businesses $140 billion annually.

That stat alone might raise eyebrows, but when we dug a little deeper we uncovered that this issue in large businesses is likely having a far greater impact.

First, more than one-fifth were unaware of what data other departments actually held and one in six didn’t even know how many data sources actually existed. Against this backdrop, it’s even more surprising to learn that, on average, workers were spending more time searching for, acquiring, entering, or moving data than actually analyzing and making decisions on the data. Workers spending most of their time collecting some but not all data, and at the expense of possibly not incorporating it into their decision-making, paints less than a rosy picture for large businesses’ data-driven strategies.

To their credit, most of our respondents are aware of this problem. More than half (57%) admitted that their organization is struggling with data silos and nearly the same percentage said that data silos are a barrier to meeting their organization’s business objectives.

The business objectives most affected? Seizing new opportunities and driving innovation. A shocking 72% felt that siloed data was causing their business to miss out on opportunities, and a third stated that it was holding back innovation in product and services.

For us here at SnapLogic, that last stat is the real stinger. We firmly believe that innovation should be priority #1 for any business that wants to succeed and thrive in today’s fast-moving digital era. Without innovation, products and services won’t evolve which means customers won’t benefit from the latest developments and will start to look elsewhere. If a business can’t innovate, then its days are numbered. If disconnected data is standing in the way of that innovation, it’s a problem that must be solved. And quickly.

To read our complete study on “The High Cost of Disconnected Data,” to get all the details.

Scott Behles is Head of Corporate Communications at SnapLogic. Follow him on Twitter @sbehles

Data management takes center stage at Rutberg 2017 conference

Each year, research-centric investment bank Rutberg & Company gathers top business leaders and technology experts for an intimate, two-day forum where they discuss and debate the technology, ideas, and trends driving global business. The annual Rutberg 2017 conference took place last week in Half Moon Bay, California, and data management was front and center.

SnapLogic CEO Gaurav Dhillon joined Mesosphere CEO Florian Leibert and Segment CEO Peter Reinhardt for a spirited panel discussion on the growing data management opportunities and challenges facing enterprises today. The panel was moderated by Fortune reporter Jonathan Vanian.

A number of important data management and integration trends emerged, including:

  • LOB’s influence grows: Gaurav noted that more and more, “innovation is coming from the LOB,” whether in Sales, Marketing, Finance, HR, or elsewhere in the organization. These LOB leaders are tech-savvy, are responsible for their own P&L’s, and they know speed and agility will determine tomorrow’s winners. So they’re constantly on the hunt for the latest tech solutions that will drive innovation, spur growth, and help them beat the competition.
  • Data fragmentation on the rise: With individual LOBs procuring a flurry of new cloud applications and technologies, the result is often business silos and a disconnected enterprise. “The average enterprise has 10x more SaaS apps than a CIO thinks,” said Gaurav of the increasing SaaS sprawl, which is requiring CIOs to think differently about how they integrate and manage disparate apps and data sources across the enterprise.
  • Self-service integration is here to stay: The bigger a company gets – with more apps, more end-points, more data-types, more fragmentation – there’s never going to be enough humans to manage the required integration in a timely manner, explained Gaurav. Enter new, modern, self-service integration platforms. “The holy grail of integration is self-service and ease-of-use … we have to bring integration out of the dungeon and into the light,” Gaurav continued. And this means getting integration into the hands of the LOB, and making it fast and easy. The days of command-and-control by IT are over: “Trying to put the genie back in the bottle is wrong; instead you need to give the LOBs a self-service capability to wire this up on their own,” noted Gaurav.
  • AI will be a game-changer: Artificial intelligence (AI) and machine learning (ML) are already making apps, platforms, and people smarter. Like with Google auto-complete or shopping on Amazon, we’re already becoming accustomed to assistance from, and recommendations by, machines. “Software without AI will be like Microsoft Word or email without spell-check,” it will be jarring not to have it, said Gaurav. AI is already being applied to complex tasks like app and data integration; it’s not a future state, he said, the start of “self-driving integration is happening today.”
  • The enterprise is a retrofit job: For all the latest advances – new cloud apps, AI and ML technologies, self-service integration platforms – the enterprise remains a “retrofit job,” where the new must work with the old. Large, global enterprises aren’t about to throw out decades of technology investment all at once, particularly if it is working just fine or well-suited to handle certain business processes. So, new cloud technologies will need to work with older on-premise solutions, once again cementing integration platforms as a critical piece of an enterprise technology strategy. “It will be a hybrid world for a long, long time,” concluded Gaurav.

Without question, data has become any organization’s most valuable asset, and those that are able to integrate, manage, and analyze data effectively will be the winners of tomorrow.

Gaurav Dhillon on the BBC: “Entrepreneurship, Innovation & Passion”

Growing up in India, SnapLogic CEO Gaurav Dhillon was an avid listener of the BBC World Service, the preeminent international radio broadcasting giant based out of London. He wasn’t alone – since 1939, the BBC World Service has ruled the global airwaves, reaching hundreds of millions of people every week with its award-winning 24-hour news, reporting, and analysis.

So it was full-circle for Gaurav, when on a trip to London last week, he was invited by the BBC World Service to appear as a guest on its live global news radio program, ‘Business Matters.‘ Hosted by Roger Hearing, the hour-long show reviews the day’s global headlines and business news, with commentary throughout from live guests – this time including Gaurav and Marketplace reporter Nancy Marshall-Genzer.

After discussing the day’s news, the discussion turned to Gaurav and his storied career in technology. On the table for discussion: Gaurav’s upbringing in India, early influences that shaped his life’s ambitions, how he helped build Informatica from an idea into a billion dollar public company, why his burning desire to innovate and build great products led to his departure from Informatica and to the founding of SnapLogic, and his advice to aspiring entrepreneurs who want to make their mark and have an impact on our world.

You can listen to the full broadcast here. The focused 12-minute discussion with Gaurav starts around the 26:30 mark.

Gaurav Dhillon on Nathan Latka’s “The Top” Podcast

Popular podcast host Nathan Latka has a built a large following getting top CEOs, founders, and entrepreneurs to share strategies and tactics that set them up for business success. A data industry veteran and self-described “company-builder,” SnapLogic founder and CEO Gaurav Dhillon was recently invited by Nathan to appear as a featured guest on “The Top.”

Nathan is known for his rapid-fire, straight-to-the-point questioning, and Gaurav was more than up to the challenge. In this episode, the two looked back at Gaurav’s founding of Informatica in the ’90s; how he took that company public and helped it grow to become a billion-plus dollar business; why he stepped away from Informatica and decided to start SnapLogic; how data integration fuels digital business and why customers are demanding modern solutions like SnapLogic’s that are easy to use and built for the cloud; and how he’s building a fast-growing, innovative business that also has it’s feet on the ground.

The two also kept it fun, with Gaurav fielding Nathan’s “Famous Five” show-closing questions, including favorite book, most admired CEO, advice to your 20-year-old self, and more.

You can listen to the full podcast above or via the following links:

Gartner Names SnapLogic a Leader in the 2017 Enterprise iPaaS Magic Quadrant

For the second year in a row, SnapLogic has been named a Leader in Gartner’s Magic Quadrant for Enterprise Integration Platform as a Service (iPaaS).

Gartner evaluated iPaaS vendors on “completeness of vision” and “ability to execute.” Those named to the Leaders quadrant, as Gartner noted in the report, “have a solid reputation, with notable market presence and a proven track record in enabling … their platforms are well-proven and functionally rich, with regular releases to rapidly address this fast-evolving market.”

In a press release issued today, SnapLogic CTO James Markarian said of the recognition: “Since our inception, we have been laser-focused on delivering a modern enterprise integration platform that is specifically designed to manage the data and application integration demands of today’s hybrid enterprise technology environments. Our Enterprise Integration Cloud eliminates the complexity of legacy integrations, providing a platform that supports fast and easy self-service integration.”

The Enterprise iPaaS Magic Quadrant is embedded below. We’d encourage you to download the complete report as it provides a comprehensive review of all the vendors and the growing market.

Gartner 2017 iPaaS MQ

Thanks to all of SnapLogic’s customers, partners, and employees for the ongoing support and for making SnapLogic’s Enterprise Integration Cloud a leading self-service integration platform connecting applications, data, and things.

Podcast: James Markarian and David Linthicum on New Approaches to Cloud Integration

SnapLogic CTO James Markarian recently joined cloud expert David Linthicum as a guest on the Doppler Cloud Podcast. The two discussed the mass movement to the cloud and how this is changing how companies approach both application and data integration.

In this 20-minute podcast, “Data Integration from Different Perspectives,” the pair discuss how to navigate the new realities of hybrid app integration, data and analytics moving to the cloud, user demand for self-service technologies, the emerging impact of AI and ML, and more.

You can listen to the full podcast here, and below:

 

VIDEO: SnapLogic Discusses Big Data on #theCUBE from Strata+Hadoop World San Jose

It’s Big Data Week here in Silicon Valley with data experts from around the globe convening at Strata+Hadoop World San Jose for a packed week of keynotes, education, networking and more - and SnapLogic was front-and-center for all the action.

SnapLogic stopped by theCUBE, the popular video-interview show that live-streams from top tech events, and joined hosts Jeff Frick and George Gilbert for a spirited and wide-ranging discussion of all things Big Data.

First up was SnapLogic CEO Gaurav Dhillon, who discussed SnapLogic’s record-growth year in 2016, the acceleration of Big Data moving to the cloud, SnapLogic’s strong momentum working with AWS Redshift and Microsoft Azure platforms, the emerging applications and benefits of ML and AI, customers increasingly ditching legacy technology in favor of modern, cloud-first, self-service solutions, and more. You can watch Gaurav’s full video below, and here:

Next up was SnapLogic Chief Enterprise Architect Ravi Dharnikota, together with our customer, Katharine Matsumoto, Data Scientist at eero. A fast-growing Silicon Valley startup, eero makes a smart wireless networking system that intelligently routes data traffic on your wireless network in a way that reduces buffering and gets rid of dead zones in your home. Katharine leads a small data and analytics team and discussed how, with SnapLogic’s self-service cloud integration platform, she’s able to easily connect a myriad of ever-growing apps and systems and make important data accessible to as many as 15 different line-of-business teams, thereby empowering business users and enabling faster business outcomes. The pair also discussed ML and IoT integration which is helping eero consistently deliver an increasingly smart and powerful product to customers. You can watch Ravi and Katharine’s full video below, and here: