Your SnapLogic hero. Our customer success commitment.
Every SnapLogic customer gets a SnapLogic Hero, an assigned SnapLogic expert who’ll work with you from day one and throughout your customer journey.
Onboarding. Working with you from day one.
From the point you become a customer, we’ll review your project goals, application and data landscape.
Accelerating success at every stage.
From conducting periodic health-checks at the right cadence, to ensuring we’re communicating new features, capturing feedback and enhancement requests, you can count on us.
Helping you get the most out of SnapLogic.
As you go-live with new integrations, we can provide business user, IT, or developer training.
Professional Services
Speed Enablement with Production Readiness
Fast track your integration with our Production Readiness service. It includes migration, Pipeline development, our out-of-the-box Snaps, as well as knowledge transfer. All included as standard and based on our proven Agility Methodology.
Data Sheet: Production Readiness Implementation
Customize with Tailored Implementation
For customized needs like complex apps and data landscapes, or unique integrations, our Tailored Implementation service has you covered. We’ll create a highly customized project plan, perform detailed business and IT requirements analysis, and build and test pipelines that are tuned to your specific use cases.
Extend with Snap Development
Whether you’re adding new or proprietary endpoints or looking for specific business-centric connectivity, our Snap Development service is a great fit. Based on your endpoints we’ll develop business-user ready Snaps using our Java based-SDK, and add them to your environment and pipelines.
Operationalize with a Center of Excellence (CoE)
Achieve coordinated and governed self-service integration across the enterprise. Our CoE service provides continuous guidance to ensure adoption, enables citizen integrators within a governance framework, and delivers training plans that will empower the extended organization.
Data Sheet: SnapLogic Center of Excellence
Focus with Managed Services
We can deliver, manage, and secure your integrations as a service, so you don’t have to. SnapLogic Managed Services act as an extension of your team, monitoring and proactively acting against any potential production risks, and immediately responding to unexpected issues.
Empower with On-Demand Hours
From assisting your citizen developers, to strategic architectural guidance when you need it, our On-Demand Hours service ensures expert services are available flexibly when you need it – to keep your initiative on the right track.
More Ways to Get Help
Integration Nation
Take part in our community for peer-support, the latest product information, and more.
Support Desk
Global customer support 24/7 by web, email, or phone.
Documentation
Access SnapLogic documentation for your integration project.
