What Is Agentic Integration?

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Agentic Integration is an AI-first approach to connecting systems and automating work. It moves beyond static workflows by employing intelligent AI agents at the core of the system landscape. These agents dynamically build, connect, and maintain integrations across various applications, APIs, and data sources. 

This approach enables continuous modernization of technology environments, reduces operational burdens by learning from context and adapting automatically, and facilitates a new model where AI and people collaborate to enhance capacity and speed. The outcome is a more adaptable and resilient enterprise capable of real-time response to change.

How Agentic Integration differs from traditional integration

Here are the key differences between Agentic Integration and traditional integration approaches:

Traditional integration:

  • Core Mechanism: Relied on static workflows and manual configurations
  • Workflow: Required constant IT involvement, manual configuration, and maintenance of fragile pipelines. Designed for stability and control
  • Maintenance: Demanded ongoing IT support and manual intervention
  • Agility: Often came at the cost of agility; rigid and less adaptable to change
  • Human-AI collaboration: Primarily human-driven; AI typically sits on the sidelines

Agentic Integration:

  • Core mechanism: employs intelligent AI agents at the heart of the system landscape
  • Workflow: dynamically builds, connects, and maintains integrations. Learns from context and adapts automatically as business needs evolve
  • Maintenance: reduces operational burden; agents continuously modernize technology environments
  • Agility: designed for adaptability and resilience, enabling real-time response to change
  • Human-AI collaboration: facilitates “Digital Labor,” a new model where AI and people work together to enhance capacity and speed, allowing human teams to focus on innovation

How are agents used for Agentic Integration?

AI agents play a central role by dynamically building, connecting, and maintaining integrations across various applications, APIs, and data sources. They continuously modernize technology environments, learn from context, and adapt automatically, reducing operational burdens. 

These agents also facilitate a new model of “Digital Labor,” where AI and people collaborate to enhance capacity and speed, allowing human teams to focus on innovation. Essentially, they are at the core of the system landscape, orchestrating digital workflows and ensuring that AI is the foundation of enterprise connectivity and automation.

What are the enterprise benefits of Agentic Integration? 

By adopting Agentic Integration, an enterprise can experience the following benefits:

  • Continuous modernization of technology environments: AI agents dynamically build, connect, and maintain integrations, keeping the system landscape up-to-date
  • Reduced operational burdens: Agents learn from context and adapt automatically, minimizing the need for constant IT involvement, manual configuration, and maintenance
  • Enhanced capacity and speed: Through “Digital Labor,” AI and people collaborate, allowing human teams to focus on innovation while AI agents handle integration tasks
  • Greater adaptability and resilience: The approach enables real-time response to change, making the enterprise more agile and capable of handling evolving business needs.