How Route Connected Multiple Applications to Harness the Power of Their Customer Data

Route is a fast-growing startup whose app empowers brands to be intentional about their post-purchase experience with visual order tracking, package protection, effortless claim-filing, and the world’s first universal order history. They empower brands, regardless of their size, to deliver a better customer experience and consumers to feel more confident in their online ordering. Once Route is installed at the checkout, customers can rest assured that their order is protected. 

Like many companies, Route found they had all this rich data but no way for their various applications to talk to each other. The data in Salesforce, Zendesk, Jira, and other apps held the keys to a more holistic view of the customer and ultimately, the insights to deliver a better customer experience. But how to easily connect and access this data?

With SnapLogic, Route is able to: 

  • Break data silos by easily and quickly connecting applications and data endpoints
  • Fully leverage customer data across their organization for better business decisions
  • Improve integrator productivity by using Salesforce and Snowflake Snaps

Download the full case study to learn how you can drive better business decisions across your organization by easily connecting your data and speeding up integrations with SnapLogic.


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