The explosion of cloud (SaaS) applications means IT needs to handle an order of magnitude larger number of endpoints – both in the cloud and on-premise. Additionally, accessing information that resides outside the firewall while traversing the public internet means that security and reliability concerns are top of mind. Application and data integration technologies must be geared towards multi-point orchestration and be able to address both cloud-to-cloud and cloud-to-ground use cases with security and reliability. The integration platform must also be able to take advantage of modern data formats and protocols like JSON and REST that are lightweight yet robust.
I attended Benoit L’Heureux’s session at the Gartner AADI Summit this morning. In his session titled “Integration: Nexus of Forces Super Glue ? Seven Things You Must Know About Integration,” he reinforced this perspective. He talked about how your business will be hyper-connected (bullet #1).
I see this trend clearly impacting the integrator’s dilemma; business users are getting accustomed to accessing information in real-time. Business users are the ones buying SaaS applications (sometimes with IT involvement or sometimes without) and can directly access information from these SaaS applications through their browsers and mobile devices. It is in IT’s best interest to join this trend and empower these business users to access information in a self-service model, regardless of whether the source application is a SaaS one or an on-premise one. An integration platform as a service (iPaaS) that can stream data from all sorts of applications and APIs in almost real-time would be the ideal first step towards solving the integrator’s dilemma. The ideal iPaaS would cover the three prescriptive requirements to resolve the dilemma.
SnapLogic has seen this trend at a Fortune 100 retailer where the digital marketing owner (business user) is accessing data from multiple digital marketing properties (Twitter, Facebook, Google analytics, etc.) running in the cloud and making personalized marketing decisions based on the aggregate data. IT. They have solved the integrator’s dilemma around cloud computing by streaming data in real-time, empowering the citizen developer, and using a flexible iPaaS such as SnapLogic. You can read more about the case study here.
And if you’re attending the Gartner AADI Summit this week, we’re hosting a session on Thursday at 9:45am in Emperors I where I’ll be talking about solving the Integrator’s Dilemma with the SnapLogic Integration Cloud. See you there!