Twilio Snap Pack

Twilio Snap Pack allows you to engage customers on any channel, (i.e. chat, email, or voice call) at any time.

Twilio is an API product that allows you to create powerful communication experiences for your customers by sending a text message, initiating a call, or leaving a programmatic voice message. With this Snap Pack, you can now initiate or act on communication experiences from a SnapLogic pipeline which can be called from a custom application or from Twilio itself. 

With this Snap Pack, you can automate workflows such as

  • Marketing Workflows: Text and email marketing to your prospects, lead alerts to your SDR or sales team, call tracking based on source of a lead
  • Customer Service Workflows: User authentication for better account security, intelligent chatbots to respond to customer inquiries, contact center management of incoming calls
  • Operations Workflows: Dispatch notifications, Notifications for account changes, appointment reminders, etc.
  • And many more …  

Twilio Snap Pack has the following Snaps:

  • Read: Retrieves data resources from Twilio REST API
  • Create: Creates data objects in Twilio
  • Modify: Modifies data objects in Twilio
  • Delete: Deletes data objects in Twilio

To learn more, please check out the documentation

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